Service-Related Questions

What is included in a Pathology Consultation Report?
Each consultation report includes an explanation of detected pathogens and resistance genes, clinical interpretations of results, and clear treatment guidance written in practical, provider-friendly language. The report is reviewed by a board-certified pathologist and can be appended to your lab's existing report for a complete, unified output.
Do your recommendations take patient-specific factors into account?
Yes. Our dosage recommendations include adjustments for renal function and age. When additional clinical information is available—such as allergies, concomitant medications, or prior antibiotic exposure—we incorporate it into the recommendation process. Providers can also contact our pathologists directly for complex cases.
What is included in a Stewardship Report?
Our Stewardship Reports provide a detailed breakdown of your lab's pathogen and resistance gene detection rates, compared against our network of partner laboratories. We also offer facility-level stewardship reports upon request for infection control and state reporting purposes.
Can clinicians speak directly with a pathologist if they have questions?
Yes. Our pathologists are available to answer case-specific questions or clarify treatment recommendations. Providers can reach us via direct phone line or secure messaging system.
Do you use algorithms to generate treatment recommendations?
We use clinical decision support tools developed by pathologists and infectious disease specialists, but every single report is manually reviewed by a board-certified pathologist before delivery. This ensures accuracy, clinical appropriateness, and consideration of nuances that algorithms alone cannot capture.
Which types of tests or panels are supported?
We support PCR, multiplex panels, and other molecular diagnostics, including UTI, respiratory, GI, wound, STI, women's health, nail, and ENT panels. Custom panels can also be supported depending on your LIS setup. Contact us to discuss your specific needs.

General Questions

How does the integration process work?
We integrate with your Laboratory Information System (LIS) using standard HL7 messaging or secure SFTP file transfer. Our technical team works with your IT staff to establish the connection, test data flow, and ensure seamless operation. Most integrations are completed within 2-4 weeks.
What is the typical turnaround time for consultation reports?
Our average turnaround time is less than 4 hours from receipt of results. For urgent cases, we can prioritize review. LIS integration enables the fastest turnaround as data flows automatically without manual intervention.
Can reports be customized with our laboratory branding?
Yes. Reports can display your laboratory logo and can be customized to match your brand guidelines. We work with you during onboarding to create report templates that align with your existing documentation.
Is patient data secure and HIPAA compliant?
Absolutely. We maintain full HIPAA compliance with appropriate administrative, physical, and technical safeguards. All data transmission is encrypted, and we execute Business Associate Agreements (BAAs) with all partners. Our systems are regularly audited for security compliance.
How can providers bill for reviewing consultation reports?
Providers can bill CPT Code 99452 (approximately $33 reimbursement) for time spent reviewing and acting on our consultation recommendations. This creates a new revenue stream for practices while improving patient care through expert clinical guidance.
How do I get started with AI Clinical Consulting?
Contact us through our website or email to schedule a demo. We'll walk you through our services, discuss your specific needs, and outline the integration process. Once you're ready to proceed, we'll work with your team to get you up and running quickly.

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Our team is ready to answer any questions you have about our pathology consultation services.

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