AI CLINICAL CONSULTING
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Privacy Policy

How we collect, use, and protect your information.

Effective Date: December 15, 2025

AI Clinical Consulting, LLC ("Company," "we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you interact with our website www.aiclinicalconsulting.com (the "Site"), our consultation reports, and related services (the "Services").

By using our Site and Services, you agree to the practices described in this Privacy Policy.

Information We Collect

When using our Services, you may be asked to provide basic details such as your name, email address, organization name, and phone number. We may also collect technical data sent by your browser, including IP address, device type, pages visited, and time spent on our Site.

Protected Health Information (PHI)

In the course of providing pathology consultation services, we receive and process Protected Health Information from our laboratory partners. All PHI is handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. We maintain appropriate administrative, physical, and technical safeguards to protect PHI and execute Business Associate Agreements (BAAs) with all covered entity partners.

Cookies

Our Site uses cookies to improve user experience and analyze activity. You can disable cookies in your browser settings, but some features may not function properly.

Use of Information

We use collected information to:

  • Provide pathology consultation services to our laboratory partners
  • Respond to demo requests, inquiries, or support needs
  • Improve and optimize our Services
  • Monitor and analyze site performance
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information.

Third-Party Services

We may work with trusted providers (e.g., hosting, analytics, or communication platforms) who process information on our behalf. These providers are contractually bound to use information only for service-related purposes and maintain appropriate security measures.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security assessments. However, no system of online storage or transmission is completely secure.

Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. PHI is retained in accordance with applicable healthcare record retention requirements.

External Links

Our Site may include links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our Services are intended for business use by healthcare professionals and laboratory organizations and are not directed to individuals under 18. We do not knowingly collect information from minors.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below.

Legal Compliance

We may disclose information if required by law, subpoena, or other valid legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Updates to This Policy

We may revise this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date. Material changes will be communicated through our Site or via email to registered users.

Contact Us

For questions about this Privacy Policy, please contact us at:

AI Clinical Consulting, LLC
21 Bristol Green
San Antonio, TX 78209
Email: support@aiclinicalconsulting.com
Website: www.aiclinicalconsulting.com

AI CLINICAL CONSULTING

Patient-centered, actionable pathology interpretation for molecular diagnostics. Real pathologists. Real answers.

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This content is intended for healthcare and laboratory professionals only.